Apple Cider Vinegar Cleansing Shampoo

Thank you for shopping with The Beauty Cafe. We want to ensure that you are completely satisfied with your purchase. If, for any reason, you are not satisfied with your product, we offer a refund or exchange within 14 days of the purchase date.

Refund: If you choose a refund, please note that it will be issued in the form of the original payment method. To be eligible for a refund, the item must be unused, in its original packaging, and in the same condition as you received it. Proof of purchase is required. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.

Exchange: If you prefer an exchange, we are happy to help you find an alternative product that better suits your needs. To initiate an exchange, please email us at thebeautycafe.va@gmail.com  to discuss the details. You will be responsible for any price difference between the exchanged items. The exchanged item must be in its original condition and packaging.

Return Shipping: For both refunds and exchanges, customers are responsible for the cost of return shipping unless the item received is defective or damaged.

Defective or Damaged Items: If you receive a defective or damaged item, please contact us immediately at thebeautycafe.va@gmail.com with details and photos of the product. We will provide instructions on how to proceed with a replacement or refund.

If you have any questions or concerns about our refund and exchange policy, please don't hesitate to contact us. Thank you for choosing The Beauty Cafe.

Thank you for choosing The Beauty Cafe. We strive to provide you with a seamless and efficient shopping experience. Please review our shipping policy to understand how we handle the delivery of your products.

Processing Time: Orders are typically processed within 3-4 business days after payment is confirmed. Please note that processing time may be extended during peak seasons or promotional periods.

Shipping Methods: We offer standard shipping. The available shipping methods will be displayed at checkout, along with estimated delivery times. The choice of shipping method depends on your preferences and urgency.

Shipping Costs: Shipping costs vary based on the shipping method selected, the weight of your order, and your location. The shipping cost will be calculated and displayed during the checkout process.

Order Tracking: Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track the status of your shipment by clicking on the provided link or by entering the tracking number on our website.

Shipping Destinations: We currently ship to all 50 states and territories in the USA. If your location is not listed during the checkout process, please contact our customer service team for assistance.

Delivery Time: Delivery times vary depending on your location and the shipping method chosen. Standard shipping generally takes 3-7 business days.

Undeliverable Packages: In the event that a package is undeliverable due to an incorrect address provided by the customer or other reasons beyond our control, the customer will be responsible for any additional shipping charges incurred to resend the package.

If you have any questions or concerns about our shipping policy, please contact us at thebeautycafe.va@gmail.com. Thank you for shopping with The Beauty Cafe.